Client Process

What working with Beehive actually looks like before you commit.

Serious buyers should not have to infer whether a studio has a real delivery process. This page turns the proposal, agreement, QA, and care-plan standards in the repo into a public-facing outline so you can judge the engagement before you book.

First 7 Days

The earliest part of the engagement is designed to remove ambiguity fast.

The goal of the first week is simple: confirm fit, define scope, secure the project, and get content moving without letting the process drift into endless back-and-forth.

01

Discovery call

The first call is a working conversation about your current site, offer, lead flow, budget range, and whether a Starter Site, Growth Site, or care plan is the right fit.

02

Proposal in 48 hours

If the fit is right, Beehive follows up with a written proposal that spells out scope, timeline, investment, payment schedule, and what is specifically included or out of scope.

03

Agreement + deposit

Projects start with a signed agreement and a 50% deposit. That keeps scope, ownership, revision limits, and launch responsibilities clear before work begins.

04

Build, review, launch

Most Starter Sites target about 3 weeks once content and approvals are moving. Each major milestone includes one revision round, followed by launch QA and a post-launch check-in.

Commercial Standards

The process is built to protect clarity on both sides.

These are the standards Beehive already uses behind the scenes in its sample proposal and service agreement templates. Publishing them matters because trust is easier to win when expectations are concrete.

Proposal standard

Every qualified lead gets a concrete next step, not a vague estimate.

  • Scope, timeline, and price range are written down
  • Founding-client terms are spelled out when applicable
  • Out-of-scope items are named early to prevent drift

Scope standard

The engagement is fixed-scope by default so both sides know what is being bought.

  • One revision round per major milestone is included
  • Extra scope requires written approval before work starts
  • Client delays extend timing day-for-day instead of creating confusion

Launch standard

A build is not considered done just because the files are online.

  • Launch includes hosting, SSL, analytics setup, and search basics
  • Post-launch defects are covered during the initial support window
  • The site is expected to be maintainable, tracked, and ready for care

Care standard

Support is structured to keep the site useful after launch instead of letting it decay.

  • Care plans cover hosting, monitoring, backups, and routine edits
  • Growth work can extend into SEO, landing pages, and paid traffic support
  • The recurring relationship is part of the business model, not an afterthought

Payment + Terms

The business side is meant to be plain, not mysterious.

  • 50% deposit to start, 50% at launch
  • Payments due within 7 calendar days of each milestone
  • Founding projects include a 3-month minimum care-plan commitment
  • Care plans are month-to-month after any minimum term is complete

Direct contact

You talk directly with Grant Starkman.

No sales team, no hidden handoff. If the fit is right, the same person who scopes the work is the person responsible for the build, launch, and ongoing support path.